Privacy Policy of Echovise

About Our Privacy Policy

Echovise attaches great importance to your privacy. We only process data that we need for (the improvement of) our services and handle carefully the information we collect about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services made available on it by Echovise. This privacy policy describes what information about you is collected by us, what this information is used for, and with whom and under what conditions this information may be shared. We also explain how we use your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person. You can find the contact details at the end of this privacy policy.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) (the "Applicable Legislation").

Personal Data

We process personal data in order to provide our website and services. The term "personal data" means information relating to an identified or identifiable natural person. This definition is in accordance with the Applicable Legislation.

Your Consent

We may collect your information at various times, such as when you visit our website, create an account on our website, use our services, or contact us. We are permitted to process your data because we ask for your consent through this privacy policy. In addition, we may need your data to perform the agreement between you and us. If you choose not to share your data, we may not be able to provide our services to you. Furthermore, we will not process your data without your consent unless we are legally required to do so.

Under the Age of 16

If you are under the age of 16, you need permission from a parent or legal guardian to use our website and services.

Summary of the Data We Collect

To use our website and services, we require the following information from you:

• Username
• Password
• Your name
• Your email address
• Your address details
• Your city or town of residence
• Your telephone number
• Your IP address

We also collect certain non-personal information when you use our website, such as:

• The name of the browser you use
• The operating system you use
• The internet service provider through which you access the internet

Email Contact

Automatic emails are sent, for example, to confirm the creation of your account. Our website uses an external service for this purpose. This service collects your name and email address but never uses your email address for its own purposes.

We use the services of Google Workspace for our regular business email traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Google Workspace does not have access to our inbox, and we treat all our email traffic confidentially.

Security

We are committed to protecting your personal information against loss, destruction, use, alteration, or distribution by unauthorised persons. This means that people who have no business accessing your data cannot do so. We achieve this through the following measures:

• Encryption of digital files containing personal data
• Securing network connections with Secure Socket Layer (SSL) or similar technology
• Restricting access to the data to persons who need the data
• Confidentiality agreements signed by employees and regular data backups
• A strong password policy

Retention Period

We do not retain your personal data longer than necessary for the purposes described above.

With Whom Do We Share Your Personal Data?

In some cases, other parties may receive your data from us. We enter into data processing agreements with these parties to ensure that they handle your data with care, and they only receive the data necessary to provide their services. These parties use your data only in accordance with our instructions and not for their own purposes. We may share your data with the following parties: Google Workspace, WordPress, Monday.com, Brevo. These parties will provide data storage, data security, and the performance of parts of our services. These parties are "processors" within the meaning of the Applicable Legislation.

Transfer

We will only process your data within the European Union. We will only process your data outside the European Union if that country provides an adequate level of protection for your data. Without your consent, we will never transfer your data to other countries or to parties other than those listed above.

Links

Our website may contain links to other websites. We are not responsible for the content or privacy protection of those websites. We therefore recommend that you always read the privacy policy of the relevant website.

Cookies

A cookie is a small text file sent by the server of a website to the browser. The browser then stores the file on your device. Your device is assigned a unique number, allowing our website to recognise the device later.

We may use cookies to improve your experience on our website. Cookies also help ensure that the website functions properly, that you can visit our website securely, and that we can detect errors on our website. By storing cookies, we also ensure that:

• you remain logged in and can use our services without interruption
• you use our services securely
• the website is fast
• we can detect errors and inconvenience on the website
• we can test improvements
• we can provide you with personal recommendations based on what you have previously viewed
• you can share content through social media such as Facebook and Google

You can always delete or disable cookies yourself through your browser settings. Cookies will then no longer be stored when you visit our website. Please note that without cookies, our website may function less effectively.

Purpose of Data Processing

General Purpose of Processing

We use your data exclusively for the provision of our services. This means that the purpose of the processing is always directly related to the assignment you provide to us. We do not use your data for (targeted) marketing. Your data is not shared with third parties, except where necessary to comply with accounting and other administrative obligations. These third parties are all bound by confidentiality based on the agreement between them and us, an oath, or a legal obligation.

Automatically Collected Data

Data automatically collected by our website is processed for the purpose of further improving our services. This information (for example, your web browser and operating system) is not personal data.

Cooperation in Tax and Criminal Investigations

Where necessary, Echovise may be legally required to share your data in connection with tax or criminal investigations conducted by government authorities. In such a case, we are obliged to share your data, but we will resist such requests within the limits of the law.

Changes to the Privacy Policy

We may amend this privacy policy. If we significantly change the privacy policy, we will place a notice on our website together with the new privacy policy. We will notify users who are registered with us via their email addresses of any changes. If you are not registered as a user, we recommend that you consult the website and this statement regularly.

Your Rights

The information we collect from you is personal in nature. Therefore, you have the following rights:

• You may ask us for access to your data;
• You may ask us to correct, restrict, or delete your data. In cases of fraud, non-payment, or other unlawful acts, we may retain certain data about you in a register or on a blacklist;
• You may ask us for a copy of your data. At your request, we may also transfer this copy to another party, so that you do not have to do so yourself;
• You may object to the processing of your data;
• You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe that we are processing your data unlawfully;
• You may withdraw your consent to the processing of your data at any time. From the moment you withdraw your consent, we may no longer process your data.

If you have any questions or requests regarding our privacy policy, please contact us at:

Stefan van Gijsel
ai@echovise.com